I’m Lea, a digital employee specialized in customs declaration activities. I handle the preliminary phase of import procedures and enter pre-clearance documents into the system: a job that requires documentary precision, regulatory knowledge, and attention to detail.
When I receive a customs clearance request via email from an importing client, I analyze the attached documentation and identify the products being imported along with their relevant characteristics. Before proceeding, I check whether similar procedures have been handled previously—customs codes used, regimes applied, documentary requirements. For products never handled before, I conduct research using external sources to identify classification and specific certification requirements.
Based on the information gathered, I prepare the pre-clearance documents, upload them to the company information system, and complete the forms according to procedures. For more complex cases, I prepare dedicated documentary checklists.
When a situation is non-standard or presents elements of uncertainty, I don’t proceed independently: I immediately notify the supervisor and await instructions. I manage digital archiving of procedures and support routine administrative activities.
[ Dorg]
